Mckesson Specialty Health
Project Overview
At McKesson, I worked on two distinct but interconnected products within the oncology technology ecosystem — both powered by the same underlying data platform:
The Oncology EHR system, a mature clinical platform used daily by healthcare providers.
A new Patient Portal, designed from the ground up to give patients easier access to their care journey.
These products served very different audiences, but required a unified experience, consistent design language, and a high level of technical and UX coordination.
My Role
As Senior UX/UI Design Engineer, I:
Delivered high-fidelity component designs and interaction patterns for multiple areas of the Oncology EHR platform.
Led UX and UI design efforts for the greenfield Patient Portal, collaborating closely with product, engineering, and clinical stakeholders.
Acted as a bridge between design and front-end development, ensuring that designs were accessible, scalable, and aligned with the shared data architecture.
Contributed to the evolution of McKesson’s internal design system, influencing patterns that spanned both products.
Track One: Oncology EHR System — Precision Component Work
Problem
The existing EHR platform was clinically powerful but visually inconsistent. Many components had been built in isolation, leading to usability issues, redundant interactions, and cognitive friction for clinicians who rely on speed and accuracy.
Approach
Collaborated with clinical teams to identify high-impact areas (e.g., scheduling modules, medication workflows, patient charting).
Designed micro-interactions, modular UI components, and workflow refinements that improved clarity and reduced clicks.
Ensured all components met accessibility standards and supported scalable integration within existing front-end architecture.
Outcome
Improved task completion times on critical clinician workflows.
Reduced redundancy across UI elements, contributing to a more cohesive experience.
Delivered production-ready component specs that were directly integrated by development teams.
Track Two: Patient Portal — From Zero to Launch
Problem
McKesson needed a patient-facing solution to extend its oncology platform — giving patients the ability to access health information, track care progress, and communicate securely with their providers.
Approach
Partnered with product and engineering from day one to define core user journeys, information architecture, and feature prioritization.
Led wireframing, prototyping, and UI design in Figma, with a focus on accessibility, clarity, and emotional reassurance for patients navigating cancer care.
Ensured the portal aligned with the existing data model of the EHR while maintaining a distinct patient-appropriate tone and experience.
Outcome
Shipped an MVP Patient Portal with a clean, accessible interface designed to reduce patient confusion and support engagement.
Established reusable UI patterns and interaction models that informed future feature development.
Positioned the product as a key piece of McKesson’s patient engagement strategy.
Key Impact
Delivered precise UX improvements to a mission-critical clinical tool.
Helped launch a new patient-facing platform from concept to MVP.
Ensured accessibility compliance (WAI/508) across both products.
Strengthened and extended the internal design system.
Acted as a design–engineering liaison, accelerating development cycles and improving design quality.
Reflection
This project showcased the power of combining high-precision component design with strategic, greenfield product thinking. Working on both sides of the platform — clinician and patient — gave me a unique view into how design can unify experiences across complex ecosystems.